grey construction being installed


Frequently Asked Questions

How long does a Water Heater last for?

A residential water heater will likely last for 8-12 years. However, with the proper water quality/treatment, and proper maintenance you could have the same water heater for 20 years!

What can I do to prevent my drains from backing up?

Keep the usage of your drains to what should go down them. Don’t flush anything except toilet paper down the drain- and the thinner the ply the better. Scrape your dinner plates into the trash before running it down your kitchen sink. Install hair catches over the drains in your bathroom sinks/showers. Also, a great product we fully endorse is BIO-CLEAN to use as a preventative treatment to help keep drains open.

Why does my water taste/smell funny?

There are a lot of causes for this. It could be the magnesium anode rod in your water heater working over-time creating a sulfur like smell. It could be a certain mineral in your water coming from your well. Whenever there is any question or concern about the safety of your drinking water, reach out to us so we can gather a sample and have it tested. After doing so we can present you with options to properly resolve the issues.

How long will my sump pump last for?

This can range wildly depending on the type of sump pump you have and usage. Most warranties are based on what the pump is rated at for revolutions over its lifetime before failure rate. Some big box stores have sump pumps only rated at 100,000 revolutions whereas contractor grade sump pumps can be rated as high as 2,000,000 revolutions. “You get what you pay for” applies here. If you have a sump pump that runs often you should consider evaluating and upgrading the pump while also installing some sort of back up system or at a minimum an alarm system to alert, you to flooding.

If I see a leak- what is the first thing I should do?

Shut off your water as quickly as possible. Find the water meter that supplies your home or business and shut the water off there. Once you’ve stopped the water flowing, you can look for a branch shut off valve to see if you can isolate just that line. Once you’ve addressed the immediate concern of the water leak, reach out to your plumbing contractor to repair the leak.